Privacy Policy

Effective Date:

11/25/2024

Last Updated:

12/20/2024


1. Introduction


This Privacy Policy governs your use of all online interfaces and properties owned and controlled by liferxtelemd.com ("we," "us," "our," or "LifeRx") (the "Service(s)"). This includes our digital property consisting of our website (

liferxtelemd.com

) (the "Site") and any other online interfaces we own and control. Additionally, these terms cover all services and products available through these properties. By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Site.


We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Site. The revised Policy will be effective 30 days from when it is posted, and your continued access or use of the Site after such time will constitute your acceptance of the revised Privacy Policy. We recommend that you periodically review this page.


2. How We Share Your Information


2.1 Marketing and Advertising Partners


We may share information with select partners for marketing and advertising purposes. This may include sharing de-identified or aggregated data for analysis and targeted advertising.


2.2 Healthcare-Related Service Providers


We may work with certain healthcare service companies that support the delivery of medical care through our platform, such as pharmacies and laboratories. These providers:


Are bound by healthcare privacy laws and regulations.May only access information necessary for providing services.Must maintain compliance with applicable regulations.Are required to protect your health information.May have their own terms and privacy policies governing their services.


2.3 Legal Compliance and Protection


We may access, retain, and disclose information if legally required or if we have a reasonable belief that such actions are necessary to:


Comply with applicable laws, legal processes, or requests (such as a subpoena or court order).Enforce our Terms of Use, Privacy Policy, or other agreements.Investigate and address potential violations of our policies.Protect the safety, rights, and property of our company, our users, and the public.Support efforts in fraud prevention, security, and risk management.Maintain records for seven (7) years as required by law.


2.4 Business Transactions


If we undergo a business transaction, such as a merger, acquisition, reorganization, or sale of assets, we may transfer user information as part of that transaction, including:


Medical records (maintained for seven (7) years as required by law).Account information.Contact details.Service history.


2.5 Public Interactions and Testimonials


Our website may allow for certain public interactions, such as:


Sharing testimonials.Posting reviews.Participating in community discussions.


Please note:


Any information you choose to share publicly may be viewed by others.We may use public testimonials in our marketing materials.Exercise caution when sharing personal information in public areas.Public posts may be retained as part of our records. Contact us at [email protected] if you wish to remove your public content.


2.6 Your Consent


We may share your information in ways you explicitly authorize or when you give us specific permission to do so. This includes sharing information with independent contracted healthcare providers you choose to consult through our platform. If you have questions about how your information is shared, our support team is available at

[email protected]

.


3. Aggregate and De-Identified Data


We may create aggregated or de-identified data from information collected through our Services by removing or modifying identifiable information in compliance with HIPAA standards. We may retain this data beyond our standard retention period and share it for research, service improvements, and lawful business purposes.


4. Retention of Your Information


We retain your personal information, including medical records, for seven (7) years from your last interaction with our services to comply with healthcare regulations. Some information may be retained longer if required by law or for dispute resolution. Even after deletion, residual copies may exist temporarily in backup systems.


For questions about data retention, contact us at

[email protected]

.


5. Your Rights


You have rights regarding your personal information, including:


Requesting access, corrections, or a copy of your data.Restricting or objecting to certain processing.Opting out of marketing communications.


To exercise these rights, email us at

[email protected]

. Some requests may affect your ability to access certain services.


6. Cookies


For information on our use of cookies and tracking technologies, please refer to our

Cookie Policy

at

liferxtelemd.com

.


7. Use of AI Technologies


Our services use AI to improve platform performance. AI is used for administrative support, but medical decisions remain under the control of independent healthcare providers. We ensure AI compliance with healthcare privacy laws.


8. Social Media and External Platforms


When you engage with liferxtelemd.com on social media, we may collect publicly available data. We maintain strict boundaries between social interactions and protected health information.


9. Third-Party Platforms and External Applications


If you log in through third-party platforms or connect external health apps, those platforms may share limited data with us. You can control these connections through your settings.


10. Children Under 16


Our services are for individuals 16 years and older. We do not knowingly collect data from minors. If you believe a minor has provided personal data, contact us at

[email protected]

.


11. Security of Your Personal Information


We implement strict security measures, including encryption, firewalls, and authentication protocols, to protect your data. For security concerns, contact us at

[email protected]

.


12. State Privacy Rights


Residents of certain states (e.g., California, Colorado, Texas, etc.) have additional privacy rights, including access to and deletion of personal data. To exercise these rights, contact us at

[email protected]

.


13. California Consumer Privacy Act (CCPA) Rights


California residents have the right to:


Know what data we collect.Request deletion of personal information (subject to legal requirements).Opt-out of certain data processing.


For CCPA-related inquiries, email

[email protected]

.


14. Non-Discrimination Policy


We will never discriminate against you for exercising your privacy rights.


15. Cross-Border Transfers


Our services are intended for U.S. users only. If you access our site from outside the U.S., your data will be processed under U.S. privacy laws.


16. Contact Us


For any privacy-related inquiries, please contact us at:


Email:

[email protected]

Mailing Address:

41 Landing Rd #C1, NJ 08002

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